Terms of Service (Template)
Status: DRAFT — not legally binding. Replace placeholders, add governing law, venue, fees, SLA, and liability caps appropriate to your business, and obtain sign-off from qualified counsel before publishing or onboarding production clients.
These Terms govern access to and use of the MIWI platform.
1. Acceptance
By accessing or using the service, the customer agrees to these Terms.
2. Accounts and Access
- Customer is responsible for account credential security.
- Access rights are role-based and tenant-scoped.
- Customer must not attempt unauthorized access or cross-tenant data access.
3. Acceptable Use
Customer must not:
- Upload malicious code or abuse APIs
- Interfere with platform availability
- Use the service for unlawful activity
4. Data and Privacy
- Customer retains ownership of customer data.
- Platform processes data according to the Privacy Policy.
5. Service Levels and Changes
- Service features may evolve over time.
- Planned maintenance and incident handling follow operational policy.
6. Fees and Billing
- Subscription/module pricing and renewal terms are defined in commercial agreements.
- Non-payment may result in suspension subject to contract terms.
7. Limitation of Liability
To the maximum extent permitted by law, liability is limited as defined in the commercial agreement.
8. Termination
Either party may terminate according to contract terms and applicable law.
9. Governing Law
Specify governing law and dispute venue in your final legal version.
This template must be reviewed and approved by legal counsel before production use.